- Systems are in place to manage government arrears and debt offsets
- Water tariffs to rise by 15.92% and electricity tariffs by 9.86% from January 1, 2026
- GWCL remains committed to efficient operations despite financial pressures
Stanley Martey, Communications Manager at the Ghana Water Company Limited (GWCL), has identified illegal water connections and delayed payments from government institutions as major challenges affecting the utility’s revenue collection.
Speaking on JoyNews, he stated, “A significant factor causing revenue losses for Ghana Water is illegal connections, as well as delayed payments, particularly from government institutions that owe substantial amounts.”
Martey noted that while government payments are not always prompt, GWCL has mechanisms to manage these debts.
“Currently, all loans have been channelled online to Ghana Water Limited, and sometimes the government offsets our outstanding debts through these channels. Occasionally, the government may settle half or even a full year of its arrears, which helps, and we continue to manage the system efficiently whenever that happens,” he explained.
His remarks follow the Public Utilities Regulatory Commission (PURC) announcement of upward adjustments in water and electricity tariffs after completing the 2026–2030 Multi-Year Tariff Review (MYTO).
Effective January 1, 2026, water tariffs will increase by 15.92%, while electricity tariffs will rise by 9.86% for all customer categories.
The PURC stated that the new rates were determined after months of investment hearings, stakeholder consultations, and regional public forums. Factors influencing the adjustments include projected production and sales volumes, non-revenue water levels, expected capital investments, and prevailing macroeconomic conditions.
Martey reaffirmed that GWCL remains committed to efficiently managing its operations despite these challenges.
