Absa Bank Ghana, in collaboration with the Ghana Association of Banks (GAB), hosted a high-level thought leadership forum aimed at shaping the future of digital finance in Ghana. Centered on the theme “Digital Finance in Ghana: Balancing Innovation, Inclusion and Regulation,” the forum brought together key stakeholders from banking, fintech, and regulatory sectors to discuss how the financial industry can adapt to a rapidly digitizing economy while maintaining stability and promoting inclusive access.
In his keynote address, Dr. Johnson Asiama, Governor of the Bank of Ghana, reaffirmed the central bank’s commitment to enabling the next phase of digital financial transformation.
“With over 24.2 million active mobile money accounts, growing fintech adoption, and strong regulatory oversight, Ghana has established a solid digital payment infrastructure,” he noted.
Dr. Asiama emphasized that the next step must focus on delivering value beyond access, by enhancing user capabilities and deepening engagement across all demographics.
Dr. Edward Nartey Botchway, Managing Director of Absa Bank Ghana, echoed the call for shared responsibility in building a secure and trustworthy digital finance ecosystem.
“The responsibility for data protection and customer safety cannot rest solely on regulators. Financial institutions must lead through self-regulation, consumer education, and collaboration to ensure innovation aligns with public trust,” he stressed.
Judith Hazel, Compliance Director at Absa Bank Ghana, highlighted the bank’s commitment to financial inclusion, especially for underserved communities.
“Our mission goes beyond digital expansion—it’s about trust, safety, and efficiency in delivering reliable financial services to those currently excluded,” she explained.
A presentation by Dr. Kwame Oppong, Director of FinTech and Innovation at the Bank of Ghana, explored the influence of emerging technologies, including digital assets and cryptocurrencies, on the banking sector. He underscored the need for flexible, risk-sensitive regulations to keep pace with rapid innovation.
A subsequent panel discussion titled “The Digitalization of Finance: Implications of Fintech Developments for Banks and Regulators” brought together experts from commercial banks, fintechs, and regulatory institutions. The panel examined the challenges and opportunities arising from fintech disruption and discussed strategies for navigating the evolving digital finance landscape.
