- Bolt liable for GH₵1.9m in damages
- Court rules Bolt negligent, violating Data Protection Act
- Bolt disputes ruling, cites external identity theft
- Company to appeal, prioritizing user data security
Bolt has announced plans to appeal a recent court ruling ordering the company to pay GH₵1.9 million in damages to a passenger.
The Adentan Circuit Court’s decision followed an identity theft incident involving Justice Noah Adade, who discovered his personal information was used to identify a driver.
Upon requesting a ride, Adade found that his employee, Peter Walker, was driving the vehicle, having stolen Adade’s identity and registered himself on the Bolt app.
The court ruled that Bolt Holdings OU was negligent, violating provisions of the Data Protection Act, 2012 (Act 843).
Bolt disputes this ruling, stating the identity theft occurred outside its ecosystem and wasn’t due to a breach or compromise of its systems.
In a statement, Bolt acknowledged the court’s decision but announced its intention to appeal. The company expressed confidence in achieving a more accurate outcome through the appeal process.
Bolt reaffirmed its commitment to safeguarding riders’ and drivers’ personal data. The company will cooperate with stakeholders and regulatory authorities to enhance platform safety and security in Ghana.
As the appeal process unfolds, Bolt prioritizes protecting user information and maintaining a secure environment.
Read Below Statement:
