- Norman highlighted the potential of AI
- He encouraged leveraging technology
- The MTN Ghana conference positioned HR as a key driver
MTN Ghana, in collaboration with HR Focus, brought together over 120 HR professionals for a conference themed “Reinventing HR Processes in the Digital Era.” The event, held at MTN House in Accra, focused on how digital tools can transform HR practices.
Harnessing Technology for HR Transformation
Discussions centered on the growing role of Artificial Intelligence (AI) in HR. MTN Group’s Chief Human Resources Officer, Paul Norman (joining virtually), highlighted the potential of AI to improve recruitment, onboarding, employee wellbeing, and overall employee experience. He also announced the upcoming launch of MTN’s first Global People Report, which will delve deeper into employee value propositions and creating effective workplaces.
Embracing the Digital Shift
Mr. Abdallah Ibrahim, acting Chief Human Resource Officer for MTN Ghana, emphasized the need for HR professionals to adapt to the digital age. He encouraged leveraging technology to revolutionize HR practices and achieve organizational excellence. Naa Latiorkor Senah, Senior Manager for Organizational Development at MTN Ghana, further elaborated on this theme during a panel discussion, sharing strategies for HR professionals to embrace digitalization and drive business success.
Insights from Industry Experts
The conference wasn’t all theory. Interactive networking sessions provided opportunities for attendees to connect and share knowledge. Additional insights came from guest speakers like Emmanuel Woyome (Career Services Manager, Academic City University College) and Harry Baiden (CEO, Agregar Tech Ltd). Both emphasized the importance of upskilling and reskilling HR professionals to meet the demands of the digital era.
A Look to the Future
By focusing on digital transformation and the strategic use of technology, the MTN Ghana conference positioned HR as a key driver of success in the digital age.
