- MTN Ghana has begun country-wide network upgrade
- This upgrade aligns with MTN's commitment
- MTN is investing $1 billion in its network by 2025
MTN Ghana has begun a significant country-wide network upgrade to improve customer experience and reduce their environmental impact.
This project involves replacing existing mobile network infrastructure with more efficient and eco-friendly equipment, aiming for completion by August 2024.
Enhanced Network, Reduced Footprint
MTN Ghana’s Chief Technical Officer, Thomas Motlepa, highlighted the importance of a modern network for the company’s evolving role as a platform provider.
He assured customers that the upgrade will deliver a more reliable and robust service.
“The plan includes replacing older equipment with modern, lighter, and more energy-efficient technology, which will also streamline our towers,” explained Mr. Motlepa.
Temporary Disruptions Possible
While significant network disruptions are not anticipated, MTN acknowledges that, as with any technological upgrade, there’s a possibility of temporary service interruptions.
They kindly request their customers’ patience during this crucial process.
Customer Support Channels
Customers experiencing service disruptions can contact MTN by calling 100 or reaching out via their social media platforms.
Investment in the Future
This upgrade aligns with MTN’s commitment to invest $1 billion in its network by 2025.
The company remains dedicated to expanding coverage, enhancing customer data experience, and promoting sustainable practices.
