Local News

MTN Dismisses Claims of MoMo Fraud Without User Info

Story Highlights
  • MTN denies MoMo fraud without user info disclosure
  • Viral video shows woman claiming GHS 11,000 stolen
  • MTN investigation reveals social engineering scam

MTN Ghana has refuted claims that fraudsters can access Mobile Money (MoMo) accounts without users sharing their personal information. This follows viral reports of large sums being stolen, including a woman who claimed GHS 11,000 vanished while she slept. However, MTN’s investigation revealed she was tricked through a social engineering scam after a lengthy phone call with the fraudsters, during which she unknowingly shared sensitive links. MTN emphasized that unauthorized withdrawals are not possible without the user giving out key information.

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