Chinese authorities have urged for greater empathy and respect towards gig workers following a viral incident that sparked widespread public outcry.
The incident involved a delivery rider who was forced to kneel before a security guard after damaging a railing while rushing to complete a delivery.
The incident, which occurred in Hangzhou on Monday, was captured on video and quickly circulated online, sparking outrage among netizens.
Many expressed concern over the treatment of gig workers, who often face demanding conditions and long hours.
China’s gig economy has seen explosive growth in recent years, fueled by the rise of e-commerce and food delivery platforms.
However, the industry has also been criticized for its intense working conditions, with riders often subjected to tight deadlines, low wages, and harsh penalties for delays or negative customer feedback.
The incident in Hangzhou highlighted the precarious position of many gig workers. The rider, fearing repercussions for delayed deliveries, resorted to pleading with the security guard in a desperate attempt to avoid further punishment.
In response to the public outcry, Chinese authorities have called for increased protections for gig workers and urged companies to treat their employees with greater respect and dignity.
The incident has also prompted renewed calls for reforms to the gig economy to ensure that workers are adequately compensated and protected.
