MTN Ghana Marks 15 Years Of Mobile Money, Prioritizes Security

- MTN Ghana marked 15 years of Mobile Money service
- Mingle said fraud remains a significant challenge
- MTN remains committed to improving customer experience
MTN Ghana has marked 15 years of its Mobile Money service, which aims to expand financial inclusion and promote digital payments.
At the celebration, General Manager Nii Adotey Mingle acknowledged that fraud remains a significant challenge for the service.
He emphasized the company’s commitment to robust security measures and collaboration with stakeholders to protect customers.
Adotey noted that Mobile Money has evolved from a simple money transfer service to a comprehensive financial platform offering loans, insurance, and investments.
He highlighted the service’s impact on empowering individuals, transforming businesses, and strengthening communities.
Despite progress, challenges persist, including coverage gaps in rural areas. Adotey stressed the importance of customer vigilance in protecting their personal information and avoiding scams.
MTN remains committed to improving customer experience and expanding digital financial inclusion in Ghana.