- The National Petroleum Authority (NPA) is calling on motorists to report gas stations suspected of cheating
- This allows the NPA to investigate before the suspected tampered fuel is sold out
- The NPA emphasizes its commitment to protecting consumers
The National Petroleum Authority (NPA) is calling on motorists to report gas stations suspected of cheating them as soon as possible.
According to NPA Consumer Services Manager Mrs. Eunice Budu Nyarko, prompt action is crucial. Ideally, complaints should be filed within 48 hours of purchasing fuel.
This allows the NPA to investigate before the suspected tampered fuel is sold out.
“Consumers should report within 48 hours. If we delay, we may risk the loss of evidence. Consumers should report and then we can act immediately,” she explained.
However, Mrs. Budu Nyarko clarifies that reports can still be made after 48 hours. While the specific fuel may no longer be available, the NPA will investigate the station itself. This includes sending inspectors for unannounced visits to monitor their practices.
The NPA emphasizes its commitment to protecting consumers and ensuring fair practices in the fuel industry.
This message was delivered during an NPA sensitization program on the Cylinder Recirculation Model (CRM) at the Damongo lorry station. The program also covered safe gas handling practices.
The NPA team continued their outreach efforts in the Northern Region, holding similar programs in Tamale and inspecting gas stations for compliance with regulations.
Concerns were raised by LPG retailers regarding potential job losses due to the CRM. NPA’s Head of Gas, Commercial Regulation, Mr. Obed Kraine Boachie, assured them that the CRM might actually create more job opportunities within the fuel industry and encouraged them to explore these possibilities.
